Part-time & Full-time Remote Staff

Worldwide

Executive Assistance for SMEs

Enjoy support from a dedicated Customer Success Manager, with continuity guaranteed. Benefit from support from Specialists and a 24/7 Backup Team. Experience quality control and supervision, along with coaching & training. Our clients stay for years because we have all the systems, processes, training, and documentation in place to deliver consistent service quality.

Safe data sharing

Safe data sharing

These are just a few of the great companies where MySigrid staff are making a difference

Highly rated by our customers

4.8/5

4.9/5

Tools we use

We equip our remote staff with the latest AI-powered tools and systems, enabling them to deliver seamless, world-class support in a hybrid work setting

Hear it from a few of our loyal customers

Helen Kwon Kalanithi

Licensed Marriage and Family Therapist

MySigrid has excellent customer service. They offer top-notch service at a good price point. I am really happy with the wide range of services that MySigrid can accommodate for their clients, and my VA is so helpful at pointing out what can work better for me in my workflow and day-to-day life.

Sherman Baldwin

CEO, LCR Capital Partners, US

My MySigrid VA is off to a great start. She has a positive attitude, strong skills and is highly responsive. She also is excellent at anticipating my needs. We see a bright future for her eventually managing a team providing services across our business. Well done!

Relieve your burden. Refocus your energy.

Tasks you can trust your Virtual Executive Assistant with today.

Streamlined Administrative Support

Experience your MySigrid Executive assistant effectively streamline administrative tasks such as email management, appointment scheduling, and calendar maintenance, ensuring seamless day-to-day operations. They expertly handle phone calls, screen inquiries, and organize files, both digitally and physically, alleviating your administrative burdens.

Customer Service Excellence

Benefit from MySigrid's seasoned Executive Assistants as they excel in promptly responding to inquiries, processing orders, and ensuring customer satisfaction, while actively gathering feedback from customers, helping you maintain lasting client relationships and boost your brand reputation.

Communication Support

With MySigrid's Effective Communication support, our executive assistants adeptly draft and edit business correspondence, prepare presentations, and manage social media accounts. Their expertise ensures clear and professional communication, internally and externally, enhancing your business's image and engagement.

Financial Management Support

Rely on MySigrid for Financial Management Support as our executive assistants assist with basic bookkeeping tasks, coordinate with accountants or bookkeepers, and manage payroll and employee reimbursements. They help maintain accurate financial records and ensure compliance with financial regulations.

Project Management

Count on us for Efficient Project Management as our executive assistants excel in coordinating projects across teams, tracking timelines and deadlines, and conducting research to support decision-making. Their project management skills enable effective project execution and desired outcomes

HR Support

Leverage your MySigrid's Executive Assistant as they support you through recruitment efforts, onboarding new employees, and maintaining employee records. Their assistance streamlines HR processes, allowing you to focus on cultivating a positive work environment and retaining top talent.

Personalized Assistance

Enjoy Personalized Assistance from MySigrid's executive assistants, who manage personal appointments, correspondence, and travel arrangements for you. Their support extends beyond business matters, enabling you to achieve a better work-life balance.

Research and Analysis Support

Experience the research and analysis expertise of your MySigrid Executive assistant as they conduct thorough research on various topics relevant to your business. From market trends to competitor analysis, they gather valuable insights to support informed decision-making. Their analytical skills help you stay ahead of the curve and make strategic business moves confidently.

"My VA is up to speed with her tasks. Overall, I am having a good experience with both the service and my VAs performance. My VA works on things right away. She adjusts quickly to feedback and works on things really well."

Jeremiah Horne

Managing Partner, TraxionTax, Denver, US
https://traxiontax.com/

Our Executive Assistants have worked for some of the world's leading service companies

We'll make sure your personal assistant thrives

Our community manager ensures your Executive Assistant thrives by overseeing team-building events, training sessions, and monthly social gatherings. With job stability, competitive compensation, long-term security, family medical coverage (HMO), and comprehensive benefits, we uphold the principles of ethical outsourcing while supporting our employees.

The Mysigrid Solution

Our Platform & Playbook guarantees seamless continuity

By leveraging advanced AI and a centralized knowledge-sharing platform, we offer a solution that not only meets but exceeds the capabilities of traditional talent agencies, BPOs, and freelancing platforms.

Customer Success Manager

Our professional and experienced Customer Success Managers (CSMs) will lead you through the process and be by your side from your initial interaction with MySigrid. Your CSM will guarantee a successful journey with MySigrid, serving as your main point of contact to ensure all your requirements are met.

Dedicated Executive Assistant

Your dedicated Executive Assistant is a well-managed and extensively trained member of the MySigrid team. If a full-time Assistant isn't necessary, you can choose from various plans tailored to your preferred hours.

MySigrid's method of pairing clients with Executive Assistants aims for a harmonious and productive working relationship.

Our approach is client-focused and adaptable, emphasizing both technical fit (skills and qualifications) and personal fit (chemistry and working style). This ensures a seamless collaboration between the client and Assistant, fostering a productive and enjoyable partnership.

Continuity of service guaranteed

MySigrid ensures service continuity with our revolutionary feature, the ClientFact Book (CFB) in the MySigrid Communication & Task Management App.

Your dedicated Executive Assistant utilizes the CFB to record your distinct preferences and instructions. If your assigned Executive Assistant is unavailable, the backup Assistant is ready to step in seamlessly, armed with access to all pertinent details in MySigrid. This method guarantees that no crucial details about your work, family, or personal life are overlooked, ensuring a seamless and uninterrupted service.

SUPPORT FROM SPECIALISTS

When you hire an Executive Assistant from MySigrid, you're enlisting the support of the entire MySigrid Team.

You're not limited to the skills of your dedicated Executive Assistant; they can tap into the expertise of our whole team of specialists at any time, including IT, travel specialists, coding, bookkeeping, graphic design, SEO, and social media management.

24/7 Backup Team

In addition to all that MySigrid offers, we also provide a backup team available 24/7 to assist your Executive Assistant with crucial tasks beyond their regular working hours. Simply write 'Critical' in the subject line, and our team of backup Executive Assistants will be notified through the MySigridAssistant Communication & Task Management app.

QUALITY CONTROL & SUPERVISION

Our committed Quality Management Team diligently implements strict quality control measures to detect and proactively address any quality issues.

Additionally, the MySigrid App ensures no task goes overlooked during delegation, making sure your Executive Assistant adheres to agreed-upon response times and deadlines, while meticulously handling all client preferences and urgent appointments.

If prioritizing exceptional quality is your focus, MySigrid stands as the foremost choice in the industry

Email & Calendar Integration

Every client is assigned a dedicated Executive Assistant, who is established as an employee of your company and operates as a fully integrated team member. Your dedicated Executive Assistant will also be given a local telephone number and a company-branded email.

If you prefer your dedicated Executive Assistant to take a proactive role in managing your calendar and email inbox, we will personally set up your Executive Assistant as an additional user on your email system.

Task Management App

The MySigrid Assistant Task Management app enables smooth communication with your dedicated Executive Assistant, providing a well-organized overview of all the tasks you've delegated.

Furthermore, you can effortlessly monitor the time spent on task completion by your Executive Assistant through the task management dashboard in the app, and keep track of your subscription usage through your private dashboard.

Coaching & Training

All our Executive Assistants are linked to the MySigrid Training Academy. Your assigned Executive Assistant actively participates in bi-weekly coaching and training sessions, joining the entire MySigrid team. Supervisory assistance is readily available to help comprehend new tasks and tools when needed. This approach is crucial in ensuring that your Executive Assistant stays updated on the latest tools, continually improving their skills and knowledge.

Proactive support with safe data sharing

In our digitally driven era, the majority of payment transactions involve accessing payment details and login credentials.

Our Secure Online Client Vaults (CSVs) feature robust end-to-end encryption, ensuring a secure means for you to share sensitive information with your Executive Assistant, such as credit card details and login credentials. This system empowers our Executive Assistants to go above and beyond for our clients, proactively managing their matters without requiring constant client involvement at every step of task fulfillment.

We recommend providing your Executive Assistant with a secure MySigrid virtual debit card for the efficient and secure handling of your online payments.

We adapt to your work style

By enrolling in any of our flexible plans, you unlock entry to the MySigrid Assistant Task Management App. MySigrid acts as the central platform for all your task management requirements, where your Executive Assistant oversees your tasks and collaborates with our support team.

Feel free to collaborate with your designated Executive Assistant and submit tasks in your preferred manner, or utilize our complimentary app. MySigrid consolidates all tasks in a unified location, guaranteeing comprehensive recall and timely completion of deadlines.

OUR PROCESS

Give your Executive Assistant a trial run
and see how you like it

Get started in one of two ways: sign up for one of our subscription plans now, and we can have you up and running within the next 48 hours. Or, book a consultation to learn more about the MySigrid service.

We schedule a call to familiarize ourselves with your needs and expectations. We’ll also identify the right systems and processes to provide seamless support.

We will pair you with a dedicated Executive Assistant. We will attentively consider your needs, as well as those of your family and business, to ensure a suitable match.

You connect with your assigned EA. In the welcome call, your EA will get to know you, comprehend your work approach, and familiarize themselves with the tools and systems you utilize.

Choose between 15, 30, 60, or 120 hours of support a month with prices starting at $450

Oh, and don't worry about running out of hours. You can upgrade or downgrade your plan anytime, share it with your partner, and top up more hours when you need it.

Personal Plan

^$450_/mo

15 hours of support per month

A dedicated Executive Assistant. Your single point of contact for all your requests and tasks
1 User
Online hours: 1 hr/day
Top-up: US$32 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 backup team for critical tasks
Access to our entire team of specialists
Quality Control & Supervision
Coaching & Training

STARTUP PLAN

^$850_/mo

30 hours of support per month

A dedicated Executive Assistant. Your single point of contact for all your requests and tasks
Multiple Users
Online hours: 2 hr/day
Top-up: US$28 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 backup team for critical tasks
Access to our entire team of specialists
Quality Control & Supervision
Coaching & Training

GROWTH PLAN

^$1,500_/mo

60 hours of support per month

A dedicated Executive Assistant Your single point of contact for all your requests and tasks
Multiple Users
Online hours: 4 hr/day
Top-up: US$25 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 backup team for critical tasks
Access to our entire team of specialists
Quality Control & Supervision
Coaching & Training

ENTERPRISE PLAN

^$2,400_/mo

120 hours of support per month

A dedicated Executive Assistant. Your single point of contact for all your requests and tasks
Unlimited Users
Online-hours: 8 hr/day
Top-up: US$20 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 Backup Team for critical tasks
Access to our entire team of specialists
Quality Control & Supervision
Coaching & Training

Schedule a 20-minute call with our Customer Success Team to get started or learn more.

Onboarding is smooth and easy

"They offer top-notch services at a good price point."

Anonymous

Quality 5.0
Willing to Refer 5.0

"My overall experience with my plan is positive. Everything is great. My EA is very responsive, always happy to help, and accomplishes tasks timely and fast!"

Adrian Crabb

Kemp Communications LLC

https://www.kempcommllc.com/

Frequently Asked Questions

MySigrid is dedicated to ensuring the security of your information. To prevent unauthorized access or disclosure, we've implemented appropriate physical, technical, and administrative security measures to safeguard the confidentiality of your personal data.

All our staff have signed non-disclosure agreements (NDAs) to ensure the protection of your information and undergo regular training on our Information Security Policies.

Your data is stored in our custom-built MySigrid system, hosted on the Google Cloud Platform, benefiting from its industry-standard security. We conduct regular vulnerability assessments and penetration testing.

For particularly sensitive information like passwords, log-ins, and confidential documents, we rely on 1Password, a leading secure password management and data-sharing solution. Learn more about how we use 1Password to safeguard the sensitive data you share with your dedicated Executive Assistant here.

If you prefer our staff to use other means for transferring or storing information (e.g., Dropbox, Google Drive, Slack, WhatsApp), we will adhere to these systems under ourInformation Security Policies.

For additional details, please consult our Privacy Policy. Any questions can be directed to our Data Protection Officer at dpo@sigrid.ai.

Online hours are the time slots during weekdays when you can have real-time communication with your Executive Assistant.

These are also the times when your Virtual Assistant can participate in meetings, calls, etc.

For the Personal Plan, you can select one 1-hour slot per day.

For the Start-up Plan, you can select one 2-hour slot per day.

For the Growth Plan, you can select one 4-hour slot per day.

For the Enterprise Plan, you can select two adjacent 4-hour slots per day.

These slots cover the following time zones (Summer-Time):

Asia 12:00-16:00 SGST

Europe 10:00-14:00 CET/CEST

America East 9am-1pm EST/EDT

America West 11am-3pm PST/PDT

We will adjust the times accordingly during Winter Hours.

The actual resolution of your tasks may happen at any time of day depending on urgency and the skills required.

Can I get help outside my online hours?

If your task requires immediate attention inside your online hours, please write the word ’Urgent’ in the subject line or chat text. Incoming voice or video calls will be treated as urgent.

If your task requires immediate attention regardless of the time of day (especially outside your online hours), always send an email and write ’Critical' in the subject line.

These are our response time commitments:

Priority	Response time*	When	Task Resolution
Normal	Within 30 minutes	Inside online hours	As soon as possible
Urgent	Within 15 minutes	Inside online hours	Immediately
Critical	Within 15 minutes	Anytime	Immediately

Before subscribing to one of our dedicated Executive Assistant plans, we ask that you schedule a 20-minute consultation with us. This allows us to understand you better, align with your work style, and pinpoint areas where you require support. Using this information, we'll match you with the ideal dedicated Executive Assistant. You can have support from one of our Executive Assistants within the week.

If you prefer to choose your own Executive Assistant, we'll provide a batch of CVs for your selection, followed by scheduled initial interview consultations.

Your introduction to your new Executive Assistant takes place during the onboarding call. We assign staff based on their geographical location, considering whether it's an individual client or an entire team subscribing to our flexible plans.

We'll make every effort to match you with the ideal dedicated Executive Assistant. How? You'll have an introduction with your designated EA before commencing work with us. Moreover, your dedicated EA is hired, trained, supervised, and screened by our team.

While we can't dictate chemistry, we are committed to delivering exceptional customer service and showcasing empathy. If, for any reason, the arrangement isn't meeting your expectations, we are open to changing the EA as necessary.