Part-time & Full-time Remote Staffing

Worldwide

Personal Assistance for Digital Nomads

Seamlessly traverse time zones with our 24/7 support. Wherever your journey takes you, our flexible assistance adapts to your lifestyle. Enjoy personalized service from a dedicated Customer Success Manager, backed by rigorous quality control and ongoing coaching. Focus on your adventures while we handle the details.

Safe data sharing

Safe data sharing

These are just a few of the great companies where MySigrid staff are making a difference

Loved and trusted by our customers

4.8/5

4.9/5

Premium Personal Assistance for Digital Nomads

AirBnB Management

Your MySigrid personal assistant ensures seamless Airbnb management, taking care of bookings, guest communications, and property maintenance while you travel, so you can enjoy peace of mind.

Online Research

Your personal assistant conducts thorough online research to uncover the best travel destinations and local gems, ensuring your family adventures are unforgettable.

Bookings & re-bookings

Your personal assistant handles all bookings, re-bookings, and reimbursements, streamlining your travel logistics so you can focus on making memories with your family.

VISAs & VISA Runs

Your personal assistant manages VISAs, renewals, and visa runs, taking care of appointments, travel tickets, and hotel bookings, making international travel stress-free.

Health & Travel Insurance

Your personal assistant sources and compares the best health and travel insurance options, handling renewals so your family stays protected, no matter where you travel.

Accommodation Management

Your personal assistant excels at finding and booking accommodations, from hotels to Airbnbs and homestays, ensuring your family's comfort throughout your travels.

Travel Management

Your personal assistant oversees all travel arrangements, from flights to local transportation, and even tracks lost luggage, ensuring smooth journeys for your family

Local Vendor Sourcing

Your personal assistant finds local vendors like restaurants, hairdressers, and kids' clothing stores, helping your family settle in comfortably wherever you go.

Healthcare & Vaccines

Your personal assistant schedules doctor appointments, manages vaccines, and handles insurance claims, prioritizing your family's health no matter your location.

Social Media Management

Your MySigrid personal assistant manages your social media accounts, creating engaging content and scheduling posts, so your nomadic adventures shine online without the hassle.

"MySigrid has excellent customer service. They offer top-notch service at a good price point. I am really happy with the wide range of services that MySigrid can accommodate for their clients, and my PA is so helpful at pointing out what can work better for me in my workflow and day-to-day life. "

Helen Kwon Kalanithi

Licensed Marriage and Family Therapist, US

Tools we use

We equip our remote staff with the latest AI-powered tools and systems, enabling them to deliver seamless, world-class support in a hybrid work setting

Hear it from a few of our loyal customers

Yuanzheng Lee

Founder, A Space Between, Singapore

I love the consistency of the service provided by MySigrid. They have all the training and documentation in place so that even if another VA has to handle my concern, this VA already knows my working style and expectations and can deliver the results that I want.

Stacey Boyd

CEO & Founder, OLIVELA

My dedicated PA is one of the hardest working and most responsive people I have had the honor to work with. And the larger MySigrid team is always so ready to jump in and help if something arises during off-hours for my PA. I don't know what I did before you all helped organize my life! You truly make everything possible. Thank you

Get fractional personal assistants with years of experience from these top companies

We'll make sure your assistant thrives

Our community manager ensures your Personal Assistant thrives by overseeing team-building events, training sessions, and monthly social gatherings. With job stability, competitive compensation, long-term security, family medical coverage (HMO), and comprehensive benefits, we uphold the principles of ethical outsourcing while supporting our employees.

The Mysigrid Solution

Our Platform & Playbook guarantees seamless continuity

By leveraging advanced AI and a centralized knowledge-sharing platform, we offer a solution that not only meets but exceeds the capabilities of traditional talent agencies, BPOs, and freelancing platforms.

Customer Success Manager

Our professional and experienced Customer Success Managers (CSMs) will lead you through the process and be by your side from your initial interaction with MySigrid. Your CSM will guarantee a successful journey with MySigrid, serving as your main point of contact to ensure all your requirements are met.

Dedicated Personal Assistant

Your dedicated Personal Assistant is a well-managed and extensively trained member of the MySigrid team. If a full-time Assistant isn't necessary, you can choose from various plans tailored to your preferred hours.

MySigrid's method of pairing clients with Personal Assistants aims for a harmonious and productive working relationship.

Our approach is client-focused and adaptable, emphasizing both technical fit (skills and qualifications) and personal fit (chemistry and working style). This ensures a seamless collaboration between the client and Assistant, fostering a productive and enjoyable partnership.

Continuity of service guaranteed

MySigrid ensures service continuity with our revolutionary feature, the ClientFact Book (CFB) in the MySigrid Communication & Task Management App.

Your dedicated Personal Assistant utilizes the CFB to record your distinct preferences and instructions. If your assigned Personal Assistant is unavailable, the backup Assistant is ready to step in seamlessly, armed with access to all pertinent details in MySigrid. This method guarantees that no crucial details about your work, family, or personal life are overlooked, ensuring a seamless and uninterrupted service.

SUPPORT FROM SPECIALISTS

When you hire a Personal Assistant from MySigrid, you're enlisting the support of the entire MySigrid Team.

You're not limited to the skills of your dedicated Personal Assistant; they can tap into the expertise of our whole team of specialists at any time, including IT, travel specialists, coding, bookkeeping, graphic design, SEO, and social media management.

24/7 Backup Team

In addition to all that MySigrid offers, we also provide a backup team available 24/7 to assist your Personal Assistant with crucial tasks beyond their regular working hours. Simply write 'Critical' in the subject line, and our team of backup Personal Assistants will be notified through the MySigridAssistant Communication & Task Management app.

QUALITY CONTROL & SUPERVISION

Our committed Quality Management Team diligently implements strict quality control measures to detect and proactively address any quality issues.

Additionally, the MySigrid App ensures no task goes overlooked during delegation, making sure your Personal Assistant adheres to agreed-upon response times and deadlines, while meticulously handling all your preferences and urgent appointments.

If prioritizing exceptional quality is your focus, MySigrid stands as the foremost choice in the industry.

Email & Calendar Integration

Every client is assigned a dedicated Personal Assistant, who is established as an employee of your company and operates as a fully integrated team member. Your dedicated Personal Assistant will also be given a local telephone number and a company-branded email.

If you prefer your dedicated Personal Assistant to take a proactive role in managing your calendar and email inbox, we will personally set up your Personal Assistant as an additional user on your email system.

Task Management App

The MySigrid Assistant Task Management app enables smooth communication with your dedicated Personal Assistant, providing a well-organized overview of all the tasks you've delegated.

Furthermore, you can effortlessly monitor the time spent on task completion by your Personal Assistant through the task management dashboard in the app, and keep track of your subscription usage through your private dashboard.

Coaching & Training

All our Personal Assistants are linked to the MySigrid Training Academy. Your assigned Personal Assistant actively participates in bi-weekly coaching and training sessions, joining the entire MySigrid team. Supervisory assistance is readily available to help comprehend new tasks and tools when needed. This approach is crucial in ensuring that your Personal Assistant stays updated on the latest tools, continually improving their skills and knowledge.

Proactive support with safe data sharing

In our digitally driven era, the majority of payment transactions involve accessing payment details and login credentials.

Our Secure Online Client Vaults (CSVs) feature robust end-to-end encryption, ensuring a secure means for you to share sensitive information with your Personal Assistant, such as credit card details and login credentials. This system empowers our Personal Assistants to go above and beyond for our clients, proactively managing their matters without requiring constant client involvement at every step of task fulfillment.

We recommend providing your Personal Assistant with a secure MySigrid virtual debit card for the efficient and secure handling of your online payments.

PROCESS

Give your Personal Assistant a trial run
and see how you like it

Get started in one of two ways: sign up for one of our subscription plans now, and we can have you up and running within the next 48 hours. Or, book a consultation to learn more about the MySigrid service.

We schedule a call to familiarize ourselves with your needs and expectations. We’ll also identify the right systems and processes to provide seamless support.

We will pair you with a dedicated Assistant. We will attentively consider your needs, as well as those of your family and business, to ensure a suitable match.

You connect with your assigned PA. In the welcome call, your PA will get to know you, comprehend your work approach, and familiarize themselves with the tools and systems you utilize.

Choose between 15, 30, 60, or 120 hours of support a month with prices starting at $450

Oh, and don't worry about running out of hours. You can upgrade or downgrade your plan anytime, share it with your partner, and top up more hours when you need it.

Personal Plan

^$450_/mo

15 hours of support per month

A dedicated Personal Assistant. Your single point of contact for all your requests and tasks
1 User
Online hours: 1 hr/day
Top-up: US$32 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 backup team for critical tasks
Access to our entire team of specialists
Quality Control & Supervision
Coaching & Training

STARTUP PLAN

^$850_/mo

30 hours of support per month

A dedicated Personal Assistant. Your single point of contact for all your requests and tasks
Multiple Users
Online hours: 2 hr/day
Top-up: US$28 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 backup team for critical tasks
Access to our entire team of specialists
Quality Control & Supervision
Coaching & Training

GROWTH PLAN

^$1,500_/mo

60 hours of support per month

A dedicated Personal Assistant Your single point of contact for all your requests and tasks
Multiple Users
Online hours: 4 hr/day
Top-up: US$25 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 backup team for critical tasks
Access to our entire team of specialists
Quality Control & Supervision
Coaching & Training

ENTERPRISE PLAN

^$2,400_/mo

120 hours of support per month

A dedicated Personal Assistant. Your single point of contact for all your requests and tasks
Unlimited Users
Online-hours: 8 hr/day
Top-up: US$20 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 Backup Team for critical tasks
Access to our entire team of specialists
Quality Control & Supervision
Coaching & Training

Schedule a 20-minute call with our Customer Success Team to get started or learn more.

Onboarding is smooth and easy

"They offer top-notch services at a good price point."

Anonymous

Quality 5.0
Willing to Refer 5.0

"My overall experience with my plan is positive. Everything is great. My EA is very responsive, always happy to help, and accomplishes tasks timely and fast!"

Adrian Crabb

Kemp Communications LLC

https://www.kempcommllc.com/

Frequently Asked Questions

MySigrid is dedicated to ensuring the security of your information. To prevent unauthorized access or disclosure, we've implemented appropriate physical, technical, and administrative security measures to safeguard the confidentiality of your personal data.

All our staff have signed non-disclosure agreements (NDAs) to ensure the protection of your information and undergo regular training on our Information Security Policies.

Your data is stored in our custom-built MySigrid system, hosted on the Google Cloud Platform, benefiting from its industry-standard security. We conduct regular vulnerability assessments and penetration testing.

For particularly sensitive information like passwords, log-ins, and confidential documents, we rely on 1Password, a leading secure password management and data-sharing solution. Learn more about how we use 1Password to safeguard the sensitive data you share with your dedicated Executive Assistant here.

If you prefer our staff to use other means for transferring or storing information (e.g., Dropbox, Google Drive, Slack, WhatsApp), we will adhere to these systems under ourInformation Security Policies.

For additional details, please consult our Privacy Policy. Any questions can be directed to our Data Protection Officer at dpo@sigrid.ai.

Online hours are the time slots during weekdays when you can have real-time communication with your Assistant.

These are also the times when your Assistant can participate in meetings, calls, etc.

For the Personal Plan, you can select one 1-hour slot per day.

For the Start-up Plan, you can select one 2-hour slot per day.

For the Growth Plan, you can select one 4-hour slot per day.

For the Enterprise Plan, you can select two adjacent 4-hour slots per day.

These slots cover the following time zones (Summer-Time):

Asia 12:00-16:00 SGST

Europe 10:00-14:00 CET/CEST

America East 9am-1pm EST/EDT

America West 11am-3pm PST/PDT

We will adjust the times accordingly during Winter Hours.

The actual resolution of your tasks may happen at any time of day depending on urgency and the skills required.

Can I get help outside my online hours?

If your task requires immediate attention inside your online hours, please write the word ’Urgent’ in the subject line or chat text. Incoming voice or video calls will be treated as urgent.

If your task requires immediate attention regardless of the time of day (especially outside your online hours), always send an email and write ’Critical' in the subject line.

These are our response time commitments:

Priority	Response time*	When	Task Resolution
Normal	Within 30 minutes	Inside online hours	As soon as possible
Urgent	Within 15 minutes	Inside online hours	Immediately
Critical	Within 15 minutes	Anytime	Immediately

Before subscribing to one of our dedicated Personal Assistant plans, we ask that you schedule a 20-minute discovery call with us. This allows us to understand you better, align with your work style, and pinpoint areas where you require support. Using this information, we'll match you with the ideal Personal Assistant. You can have support from one of our Personal Assistants within the week.

If you prefer to choose your own Assistant, we'll provide a batch of CVs for your selection, followed by scheduled initial interview consultations.

Your introduction to your new Assistant takes place during the onboarding call. We assign staff based on their geographical location, considering whether it's an individual client or an entire team subscribing to our flexible plans.

We'll make every effort to match you with the ideal dedicated Executive Assistant. How? You'll have an introduction with your designated EA before commencing work with us. Moreover, your dedicated EA is hired, trained, supervised, and screened by our team.

While we can't dictate chemistry, we are committed to delivering exceptional customer service and showcasing empathy. If, for any reason, the arrangement isn't meeting your expectations, we are open to changing the EA as necessary.

Are You Looking to Fill Other Key Roles?

Personal Assistance for Digital Nomads

These are just a few of the great companies where MySigrid staff are making a difference

Loved and trusted by our customers